Customer Service
Shipping
We do our best to ship all Petal Power orders within 2-3 business days. We use USPS Priority Mail for most all orders. Expedited shipping options are available; please contact us for details and pricing.
Returns and Exchanges
Petal Power proudly offers a 30-day 100% satisfaction guarantee on products purchased through our website. If you aren't happy with your purchase, we'll gladly give you your money back or offer an exchange within 30 days of the date on your purchase receipt. We're confident you'll love it, but if you don't, please mail it back along with your original purchase receipt to:
Petal Power - Returns
P O Box 977
Bonsall, CA 92003
Please enclose a note briefly explaining why you are returning the product. This feedback is extremely helpful for future product development. It takes approximately 5 to 10 working days for refunds to process.
If you'd drop us an e-mail at info (at) petal-power.com (sorry for the non-clickable link...the spambots are killing us!). to let us know it's on the way back, that would be groovy.
Payment
We accept Visa, Mastercard, American Express, and Discover.
Damaged Product
If your order arrives damaged from shipping, please contact us within 3 days of receipt of order. Please save all shipping materials as they are often helpful if a claim with the USPS needs to be filed.
International Orders
Please contact us for more details and shipping costs.
We do our best to ship all Petal Power orders within 2-3 business days. We use USPS Priority Mail for most all orders. Expedited shipping options are available; please contact us for details and pricing.
Returns and Exchanges
Petal Power proudly offers a 30-day 100% satisfaction guarantee on products purchased through our website. If you aren't happy with your purchase, we'll gladly give you your money back or offer an exchange within 30 days of the date on your purchase receipt. We're confident you'll love it, but if you don't, please mail it back along with your original purchase receipt to:
Petal Power - Returns
P O Box 977
Bonsall, CA 92003
Please enclose a note briefly explaining why you are returning the product. This feedback is extremely helpful for future product development. It takes approximately 5 to 10 working days for refunds to process.
If you'd drop us an e-mail at info (at) petal-power.com (sorry for the non-clickable link...the spambots are killing us!). to let us know it's on the way back, that would be groovy.
Payment
We accept Visa, Mastercard, American Express, and Discover.
Damaged Product
If your order arrives damaged from shipping, please contact us within 3 days of receipt of order. Please save all shipping materials as they are often helpful if a claim with the USPS needs to be filed.
International Orders
Please contact us for more details and shipping costs.
